line_item_error: Freight Product class not found

Syspro - line_item_error: Freight Product class not found

Issue:

When raising an order in SYSPRO, a non-existent shipping line item is added which causes the order to fail.

Applies to:

syspro

Solution:

You will need to create a service line item in SYSPRO for shipping, if it’s not already created. Provide Stock2Shop with the item code for the service line item. Stock2Shop will then add it as a parameter to your source configuration.

You can then retry the failed order.