Invalid username or password

Invalid username or password

Issue:

Failed to raise orders in Omni Accounts due to an invalid username or password.

Applies to:

omni-accounts

Solution:

Either Stock2Shop’s Apifact software can no longer contact the Omni Accounts database or the user credentials are no longer valid. To resolve this issue:

• Reach out to Omni Accounts specialists and confirm if the server configuration has changed.
• Ensure credentials issued to Stock2Shop are still valid and grant sufficient access level to the database.
• Ensure all necessary services are running on the server.

Contact support@stock2shop.com if your details have changed or if you need further assistance.