Queues

The queue shows all data syncing activity in real time, and flags any sync errors that may occur.

Your queue will give you a snap shot of any data movement that might be occurring at a given time. You can also view, filter, skip or retry queue items that did not process successfully.

In the below documentation we will be covering:

• View the queue
• Retry a queue item
• Clear the queue
• Skip a queue item

View the queue

Once data between your connectors has started to sync, you can view, filter, retry and clear queue items:

To view your queue:

1. On your Stock2Shop console, navigate to Queue > View.
2. You will be presented with a list of:
   • Failed queue items
   • Un-processed Queue items

To filter for a specific queue item:

1. On your Stock2Shop console, navigate to Queue > View.
2. Apply filters based on:
   • Status
   • Mode
   • Specific channel
   • Specific source

By default, the search results display all queue items with a failed status.

Retry a queue item

You can re-process blocking and non-blocking items from your console.

To re-process a blocking and or non-blocking queue item:

1. On your Stock2Shop console, navigate to Queue > View.
2. Under search results, find the relevant queue item.
3. Click on the three vertical dots and click Try Again.

Note, you may be required to address data problems on your source, channel or console the queue item will process successfully.

Clear a queue

Clearing the queue will remove any queue items that are yet to be processed:

1. On your Stock2Shop console, navigate to Queue > Clear.
2. Select the Mode:
   • Blocking
   • Non-blocking
3. Select the Instruction (optional).
4. Select the Channel (optional).
5. Click Clear.

By setting the Instruction and Channel, you are only clearing a segment of your queue items and not the entire queue.

Skip a queue item

If you would like to skip a queue item entirely:

1. From your Stock2Shop console, go to Queue > View.
2. Under Search Results, search for the relevant queue item.
3. Click on the three vertical dots and click Skip.

Any information contained in this queue item will be skipped and not reach the intended source and/or sales channel.